> ## Documentation Index
> Fetch the complete documentation index at: https://wb-21fd5541-dependabot-github-actions-actions-cache-6.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# API error code 500 - The server had an error while processing your request

A `500` error with the message `The server had an error while processing your request` indicates an internal server error in Serverless Inference.

## Why this happens

Internal server errors are typically transient and originate on the server side. They aren't caused by your request or configuration.

## What you can do

To resolve the error, follow these steps:

1. **Retry after a brief wait.** Wait a few seconds, then retry your request. For automated retries, use exponential backoff.
2. **Contact support if the error persists.** If you continue to see `500` errors after multiple retries, contact [W\&B support](mailto:support@wandb.com) with details about your request.

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<Badge stroke shape="pill" color="orange" size="md">[Server Errors](/support/inference/tags/server-errors)</Badge>